Terms of service

Terms of Service

These Terms of Service govern your use of the Chi Cleanse website and any purchases you make from us. By visiting our site or placing an order, you agree to these terms.

Online store terms

You must be able to enter a legally binding agreement in your jurisdiction to use this site. You may not use our products or services for any unlawful or unauthorized purpose, and you must not transmit harmful code or interfere with the security or operation of the store.

Products and information

We work to present product descriptions, images, availability, and pricing accurately. Colors and details may appear differently depending on your device, and product information may be updated without notice. We may limit quantities, discontinue products, or correct errors when necessary.

Orders and payment

Submitting an order does not guarantee acceptance. We may refuse, limit, or cancel an order for reasons including product availability, pricing errors, suspected fraud, or restrictions imposed by a payment provider. If we cancel a paid order, we will issue the applicable refund to the original payment method.

Shipping and delivery

Delivery estimates are not guarantees. Carrier delays, customs processing, weather, incorrect delivery information, and other events outside our control may affect delivery. Please review our Shipping Policy for current details.

Returns and refunds

Returns, exchanges, and refunds are handled according to our Return and Refund Policy.

Account and billing information

You agree to provide current, complete, and accurate account, purchase, and delivery information. You are responsible for maintaining the confidentiality of your account credentials and for activity under your account.

Third-party services and links

Some store features may rely on third-party services, including Shopify, payment providers, fulfillment partners, and carriers. Third-party links are provided for convenience, and we are not responsible for third-party websites, policies, or services.

Intellectual property

Unless otherwise stated, the text, branding, graphics, photographs, and other content on this site belong to Chi Cleanse or are used with permission. You may not copy, reproduce, distribute, or commercially exploit that content without written permission.

Prohibited uses

You may not use the site to violate laws, infringe intellectual property rights, submit false or misleading information, harass others, collect personal information without permission, send spam, introduce malicious code, or bypass security features.

Disclaimer and limitation of liability

To the extent permitted by law, the site and services are provided without warranties beyond those that cannot legally be excluded. Chi Cleanse is not liable for indirect, incidental, special, or consequential losses arising from use of the site or products. Nothing in these terms limits rights or remedies that cannot be limited under applicable consumer law.

Changes to these terms

We may update these terms by posting a revised version on this page. Changes apply from the date they are posted.

Contact

Questions about these terms can be sent to support@chicleanse.com.